Massachusetts Realty Group

Resources for deciding which exterior repairs to make

A decision helper for the roof, siding, windows and gutters on a house being sold or bought, with the reasons printed beside each answer. It is a reading aid, not an inspection, and it does not price anything. Its four questions can be answered standing outside with the report in hand.

What this page can and cannot tell you

A report describes what an inspector saw on the day of the inspection, and nothing more. It does not say what a repair will cost, how much life a roof has left, or whether a window will fail next winter. This page does not guess at those things either. It helps a reader sort each exterior item into the decision it needs, and then it shows the reasons behind the sort. Most of that sorting comes down to two questions a reader can answer outside: is water getting in, and is the house being sold or bought. Everything else follows from those answers and from how soon the closing is.

A leak and a worn surface look alike on a report, but they are different decisions. The helper keeps them apart from its first question. Keeping them apart is the whole reason this page exists.

The helper below is built as a short run of questions with one outcome at the end. Each outcome is one of four plain steps: fix before listing, get a quote and decide, offer a credit or negotiate, or leave it. The reasons for each outcome are printed beside it, so a reader can check the logic instead of trusting it. A reader who answers the questions differently will reach a different outcome, and the reasons will show why. No answer is sent anywhere, and nothing is saved between visits. If a question cannot be answered yet, the honest choice is to get a written quote and decide after it arrives.

A worker in gloves on a stepladder caulking the trim of a new bay window on the front of a house
The trim and the sealant where a window meets the wall are where a water question usually starts, which is why a bay window on a report reads differently from a loose gutter.

Where a storm shows up on a roof, and what to ask about it

After a storm, an inspector looks first for torn shingles and for bent metal at the flashing, which is the strip where the roof meets a wall or a chimney. Those two details decide most of what a roof item means for a sale. Torn shingles on an open slope are a visible repair, and they can be scheduled once a written scope is in hand. Bent flashing is a different matter, because it sits where water is most likely to get past the roof's skin. Ask the inspector which of the two was found, and exactly where it was found. If the report names only shingles and says nothing about the flashing, ask for the flashing to be checked before the listing goes live. A quote that treats the two as one item can hide the leak.

A roofer in a hard hat inspecting torn shingles and bent flashing on a steep roof after a storm
A storm can tear shingles and bend the flashing in the same afternoon, and the flashing is the part most likely to let water in.

Decide which exterior repair comes first

Answer four questions about one exterior item in a house. The helper shows one outcome, and the reasons for it sit beside the outcome in plain words. It does not price work, it does not name a contractor, and it sends nothing anywhere. Its answer is a starting point for a conversation with the inspector and for written quotes, not a substitute for either. Every outcome has a reason, and a reader who disagrees with one can change an answer and see what would follow.

  1. Question 1 of 4
    Which part of the outside is in question?
  2. Question 2 of 4
    Is it letting water in, or is it worn?
  3. Question 3 of 4
    Are you selling or buying?
  4. Question 4 of 4
    How soon is the closing?

Facts to keep beside the report

Three things decide most exterior questions on a sale: whether water is getting in, whether the closing is close, and whether the item is visible to the buyer's inspector. A seller who settles those three early has most of the decision made. A buyer who asks for them in writing has most of the negotiation prepared. The rest of the report then becomes a list to check rather than a set of surprises. Keep the three answers on one page, dated, beside the report.

Written quotes are the second kind of fact a reader should keep. A quote that names the work, the materials, the removal and any permit separately can be compared with another quote without guessing. A quote that gives only a total cannot be checked, and it should not be used to set a credit or a price cut. The date of each quote matters as much as its content, because a quote given for one season may not hold for the next.

Two public guides worth reading first

New owners of one to four unit homes in Massachusetts can book a Home Energy Assessment through Mass Save, which is a useful first step before deciding on insulation or window work. For windows in particular, ENERGY STAR publishes a plain-language article on choosing, buying and installing replacements, and it is worth reading before any in-home sales visit.